![]() The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. ![]() The reservation holder must present a valid photo ID and credit card at check-in. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy). Refund PolicyĪny cancellation received within 1 day prior to arrival date will incur the first night charge. If you cancel your reservation after Jul 29, you will still be charged for the full amount. After Saturday, Jul 29th, 2023 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. Between Friday, Jul 28th, 2023 at midnight and Saturday, Jul 29th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. Good news! Before Friday, Jul 28th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund.
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